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Delhi Govt. launches doorstep delivery scheme of govt. services

Published on September 12, 2018
Aam Aadmi Party-led Delhi Government has launched a scheme for doorstep delivery of 40 essential government services like caste and marriage certificates, driving license 
Government launches doorstep delivery scheme
and new water connections.
  • It is the first home delivery scheme of various essential government services in the country.
  • It will help to deal with corruption in delivery of essential government services and promote transparent governance.

Salient Features of the Scheme:

  • Under this scheme, Delhi government will provide 40 services such as caste certificate, driving licence at doorstep of people in the first phase.
  • Eventually, more services will be added to the list in later phases.
  • These essential government services will be delivered by mobile sahayaks with fee of Rs 50.
  • For implementation of this scheme, Delhi government has an intermediary agency which has set up call centres and hired mobile sahayaks (facilitators).
  • For availing doorstep delivery of services, Delhi citizens need to call the centralised number to set up a home visit with the mobile sahayak.
  • The mobile sahayak will be equipped with all necessary equipment such as biometric devices and camera.
  • These sahayak will help user fill out application, pay fee and collect documents needed for service. 
  • Then completed certificate will then be posted to the applicant.
  • For certificates that mandate visit to office concerned, such as test for driving licence, applicant will be required to personally visit to office after sahayak helps with initial application at home.
  • This scheme will cover doorstep delivery of various certificates including caste, new water connection, income, driving licence, ration card, domicile, marriage registration, duplicate RC and change of address in RC, among others.

Question:

Q. Which Government has launched a scheme for doorstep delivery of 40 essential government services like caste and marriage certificates, driving license and new water connections?
a. Delhi Government
b. U.P. Government
c. Maharashtra Government
d. Haryana Government
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