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Consumer Protection Bill 2019

Published on August 07, 2019
Current context: The Rajya Sabha has passed the Consumer Protection Bill 2019 on 6th August 2019.
Consumer Protection Bill 2019 
  • The Bill seeks to the settlement of consumer disputes and establishes authorities for timely and effective administration.
  • Lok Sabha has already passed the bill on 30th July 2019.
  • The Consumer Protection Bill, 2019 will replace the Consumer Protection Act, 1986.
  • The bill focuses on easing the overall process of consumer grievance redressal and provides a disposal mechanism for complaints in a speedy manner.
  • The Bill includes setting up of a Central Consumer Protection Authority (CCPA) to make interventions to protect consumers from unfair trade practices.
  • It includes provisions for e-filling of cases and Mediation and for the first time, the product seller or the service provider would be responsible to compensate for injury or damage caused by defective product or deficiency in services.


Q.1 The Consumer Protection Bill 2019 will replace which existing act?
a. The Consumer Protection Act, 1980
b. The Consumer Protection Act, 1986
c. The Consumer Protection Act, 1990
d. The Consumer Protection Act, 2000

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