- The ‘Urja’ chatbot is an AI (Artificial Intelligence) enabled one which is launched to offer a seamless self-service experience to the customers.
- BPCL has launched the ‘Urja’ chatbot under its Project Anubhav.
- The chatbot will provide seamless self-service and quick resolution of queries of customers. It will resolve any queries for both B2B & B2C.
- Currently, the chatbot is available in 13 languages. Through this chatbot, BPCL is giving a digital touch to its customer interface.
- Static Part:
- HQ of BPCL: Mumbai
- CMD of BPCL: Arun Kumar Singh
Question:
Q.1 What is the name of the chatbot launched by BPCL?
a. Sewa
b. Urja
c. Siva
d. Eva
a. Sewa
b. Urja
c. Siva
d. Eva
