2022 Global Digital Skills Index

Current Context: The 2022 Global Digital Skills Index was released by Salesforce which is a Customer Relationship Management platform.

The index highlights the increasing global digital skills crisis and the requirement to tackle them and take appropriate actions.
Among the 19 countries, India has the Index’s highest digital readiness score. India has scored 63/100 on the index.
The average global readiness score was 33/100.
A survey of 23000 workers in 19 countries was conducted.
The index observed the 3 major skill gaps in the current edition of the index. The gaps are generational skills gaps, leadership skills gaps, and workforce skills gaps.
In India, 72% of the respondents are actively taking training and learning digital skills in order to make them capable for future work.
And 66% of respondents feel the requirement of equipped resources to learn digital skills.