CoRover, LIC Collaborate to Launch 1st Phase of AI virtual assistant LIC Mitra

Current Context: CoRover LIC Mitra is a conversational AI-powered chatbot that has been developed by CoRover, a Bengaluru-based startup, in collaboration with the Life Insurance Corporation of India (LIC), the country’s largest insurance company.

• It is available on LIC’s website and mobile app and can answer users’ queries about LIC products, policies, premiums, maturity dates and more in multiple languages.
• It can also interact with users through voice and compare various insurance plans. It is part of LIC’s digital transformation initiative and aims to enhance customer support, sales, revenue and efficiency.
• It is available 24x7 and is powered by technologies such as Artificial Intelligence (AI), Machine Learning (ML), and Natural Language Processing (NLP).

Question:

Q.1 What is the name of the conversational AI-powered chatbot developed by CoRover and LIC?
a. LIC Buddy
b. LIC Mitra
c. LIC Helper
d. LIC Assistant