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Tata AIA Revolutionizes Insurance Payments with WhatsApp and UPI Integration

Published on July 01, 2023
Current Context: Tata AIA Life Insurance, a joint venture between Tata Group and AIA Group, has introduced a new way of paying premiums for its policyholders through WhatsApp and Unified Payment Interfaces (UPI).
Tata AIA Revolutionizes Insurance Payments with WhatsApp and UPI Integration
  • This is the first time in the insurance industry that such a feature has been launched, according to the company.
  • The feature allows customers to pay their premiums instantly and conveniently through WhatsApp and UPI-enabled payment options, such as Google Pay, PhonePe, Paytm, etc.
  • The customers just need to open WhatsApp and launch the Tata AIA Life Insurance chat, send a ‘Hi’ and follow the instructions to complete the payment. They will receive a confirmation and acknowledgement message once the payment is done.
  • The company said that this feature is aimed at providing its customers with the ease and convenience of doing transactions through their preferred modes.

Question:

Q.1 Which two platforms did Tata AIA introduce for premium payment?
a. UPI and PhonePe
b. WhatsApp and Paytm
c. UPI and Google Pay
d. WhatsApp and UPI
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