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Tata AIA Revolutionizes Insurance Payments with WhatsApp and UPI Integration

Published on July 01, 2023
Current Context: Tata AIA Life Insurance, a joint venture between Tata Group and AIA Group, has introduced a new way of paying premiums for its policyholders through WhatsApp and Unified Payment Interfaces (UPI).
Tata AIA Revolutionizes Insurance Payments with WhatsApp and UPI Integration
  • This is the first time in the insurance industry that such a feature has been launched, according to the company.
  • The feature allows customers to pay their premiums instantly and conveniently through WhatsApp and UPI-enabled payment options, such as Google Pay, PhonePe, Paytm, etc.
  • The customers just need to open WhatsApp and launch the Tata AIA Life Insurance chat, send a ‘Hi’ and follow the instructions to complete the payment. They will receive a confirmation and acknowledgement message once the payment is done.
  • The company said that this feature is aimed at providing its customers with the ease and convenience of doing transactions through their preferred modes.


Q.1 Which two platforms did Tata AIA introduce for premium payment?
a. UPI and PhonePe
b. WhatsApp and Paytm
c. UPI and Google Pay
d. WhatsApp and UPI
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