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Meta Launches UPI Payments For WhatsApp Business Messaging

Published on September 23, 2023
Current Context: The parent company of WhatsApp, has launched a new feature that allows users in India to make payments to businesses directly within the chat.
Meta Launches UPI Payments For WhatsApp Business Messaging
  • This feature is available for WhatsApp Business messaging, which is a platform for small and medium enterprises to connect with their customers and offer various services.
  • Users can choose from a range of payment methods, including UPI apps, credit and debit cards, netbanking, Google Pay, PhonePe, Paytm, and more. Meta has partnered with payment gateway providers PayU and Razorpay to enable this feature.
  • The new feature of payments for WhatsApp Business messaging is expected to boost the adoption of digital payments in India and help businesses increase their sales and customer loyalty.
  • Meta CEO Mark Zuckerberg announced the launch of this feature during the Meta Conversations event in Mumbai on September 20, 2023. He also announced that Meta Verified, a program that gives official badges and other benefits to verified businesses on WhatsApp, Instagram, and Facebook, would be expanded to India.

Question:

Q.1 What is the name of the new feature that allows users in India to make payments to businesses directly within the chat on WhatsApp?
a. WhatsApp Pay
b. WhatsApp Verified
c. WhatsApp Flows
d. WhatsApp Business Payments
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