RBI releases MD on Credit Information Reporting

Published on January 09, 2025
Current Context: The Reserve Bank of India (RBI) recently released the Master Direction (MD) on Credit Information Reporting on January 6, 2025.
RBI releases MD on Credit Information Reporting
  • Here are the key highlights:
    • Alerts for Customers: Credit Information Companies (CICs) must send alerts via SMS or email to customers when their credit information report (CIR) is accessed by specified users (SUs).
    • Reasons for Rejection: Credit institutions (CIs) must inform customers about the reasons for rejecting their request for data correction.
    • Compensation for Delays: Customers are entitled to compensation of ₹100 per calendar day if their complaint is not resolved within 30 calendar days.
    • Third-Party Sharing: CICs must implement robust due diligence and control mechanisms when sharing credit information with entities that are not specified users.
    • Data Quality Index (DQI): Lenders will receive monthly scores on the accuracy of data submitted, helping them improve data accuracy and ensure accurate credit evaluations.
    • Faster Updates: Credit score updates must now be done every 15 days instead of monthly, providing a more accurate and timely representation of a borrower's credit activity.

Question:

1 As per the RBI’s Master Direction (MD) on Credit Information Reporting, What is the entitlement for customers if their complaint is not resolved within 30 calendar days?

  • A) ₹100 per calendar day
  • B) ₹140 per calendar day
  • C) ₹150 per calendar day
  • D) ₹200 per calendar day
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