SBI Adjudged World’s Best Consumer Bank 2025 by Global Finance Magazine

Current Context: On July 18, 2025, the State Bank of India (SBI) was honored as the World’s Best Consumer Bank by Global Finance Magazine, a prestigious recognition based on editorial analysis and insights from global financial experts.

• This award celebrates SBI’s transformation into a customer-centric, digitally advanced bank, especially for rural and semi-urban segments. 

Key innovations include:

• Vernacular voice banking for regional accessibility
• 24/7 digital support and simplified onboarding
• AI-powered personalization and omni-channel engagement models

The award will be formally presented to SBI Chairman C.S. Setty on October 18, 2025, during the IMF/World Bank Annual Meetings in Washington, D.C.

Question:

Q.1 Which Indian bank was awarded the title of “World’s Best Consumer Bank” by Global Finance Magazine in July 2025?
a) State Bank of India (SBI)
b) Axis Bank
c) HDFC Bank
d) ICICI Bank

Answer: a) On July 18, 2025, SBI was recognized by Global Finance Magazine for its customer-centric digital transformation, especially in rural and semi-urban areas.