Bhopal RPO Becomes First in India to Launch Braille & Sign Language Services

Current Context: On April 7, 2026, the Regional Passport Office (RPO) Bhopal became the first in India to introduce accessibility services for differently-abled applicants.

• For the visually impaired, Braille booklets explaining the application process and tactile signage for independent navigation were launched.
• For speech and hearing-impaired applicants, Indian Sign Language instructional videos linked via QR codes now guide them through counters A–C.
• To strengthen institutional support, a new Grievance Redressal Cell was inaugurated with a strict 24-hour resolution rule.
• This initiative was led by Chief Passport Officer B.S. Mubarak and Regional Passport Officer Shitanshu Chaurasiya.

Question:

Q.1 Which Regional Passport Office became the first in India to introduce accessibility services for differently-abled applicants on April 7, 2026?
a) RPO Delhi
b) RPO Mumbai
c) RPO Chennai
d) Regional Passport Office Bhopal

Answer: d) RPO Bhopal created history by becoming the first passport office in India to introduce dedicated accessibility services.