FASTag Users Can Switch Banks Without Changing Their Tag

September 16, 2026

Current Context: On 11 September 2026, Union Minister for Road Transport and Highways Nitin Gadkari launched the OneTag FASTag portability service at the Global Fintech Fest 2026. Introduced by the National Highways Authority of India, the facility allows vehicle owners to change their FASTag-issuing bank without removing or replacing the physical tag attached to the vehicle.

FASTag Users Can Switch Banks Without Changing Their Tag

Key Points:

  • Access platform: The service is available through the RajmargYatra mobile application.
  • Same identification: The existing FASTag identification number remains unchanged after portability.
  • Verification: Users must verify their vehicle registration and obtain a verification code from the current issuer.
  • New issuer: The vehicle owner can select another participating bank and complete its onboarding requirements.
  • Wallet closure: The previous issuer closes the old wallet after completing the transfer.
  • Balance refund: The remaining amount is refunded after applicable adjustments or deductions.
  • Cooling period: Users must wait six months before changing the issuing bank again.
  • Technology: FASTag uses Radio Frequency Identification to enable contactless toll payments.
  • Institutional support: NPCI and Indian Highways Management Company Limited support the service infrastructure.
  • Scale: More than 13 crore FASTags have been issued, and over 98% of toll payments are processed digitally.
  • Benefits: The facility improves customer choice while reducing tag-replacement costs, electronic waste and operational work for issuers.

Question:

Q1. What is the minimum cooling period before a OneTag user can switch the FASTag-issuing bank again?
a) One month
b) Three months
c) Six months
d) Twelve months

Answer: c)
A user must wait six months after completing one portability request before initiating another.

Free Exam Resources

Useful material to support your preparation, revision and exam planning.

Continue on BankExamsToday

Revise notes, practice questions and resume anytime.

Meet your mentor

From the Founder

Ramandeep Singh, founder of BankExamsToday

Ramandeep Singh

Banking Educator · Former Banker

Former banker and educator helping aspirants prepare for banking promotion and specialist officer exams with focused, practical guidance.

14+
Years' experience
5,000+
Selections
Ex-BoB
Banking experience