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Tata AIA Life's Eazy Connect Chatbot

Published on October 09, 2017
Tata AIA Life launched Eazy Connect chatbot, a servicing tool for social media.

Tata AIA Life's Eazy Connect Chatbot

  • The chatbot will be available through social media platforms.
  • The chatbot will respond to the most frequently asked queries and will provide 24/7 service.
  • To use the platform customers have to:
  • Log in through their social account or on Tata AIA Life website / Whatsapp 
  • Get information on registered email ID or mobile number
  • Once the customer verifies himself, the chatbot will instantly SMS or e-mail various details such as premium amount, premium due date, policy status, policy statement, etc., on the registered telephone number and e-mail ID. 
  • In order to ensure security, all this information is shared only via registered mobile telephone number / e-mail ID.

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