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Portal Santusht

Published on February 04, 2020
Current context: Ministry of Labour & Employment constituted Santusht’ - Implementation Monitoring Cell (IMC) in January 2020.
Portal Santusht
  • The objective of ‘Santusht’ is to promote transparency, accountability, effective delivery of public services and implementation of policies, schemes of Ministry of Labour and Employment through constant monitoring.
  • The portal 'Santusht' ensures speedy redressal of worker as well as employer grievances and ensuring effective implementation of labour laws at the grassroots level.
  • Initially, Santusht (Hindi for satisfied) would monitor all services provided by retirement fund body EPFO (Employment Provident Fund Organization) and health insurance and services provider ESIC (Employment State Insurance Corporation) to formal sector workers.
  • Later, the portal would cover other wings of the ministry as well.
  • It would also have data on a real-time basis to assess the performance of each and every official.
  • The portal would have all data related to business transacted by the EPFO and ESIC.


Q.1 The ‘Santusht’ - Implementation Monitoring Cell (IMC) is launched by which Ministry?
a. Ministry of Corporate Affairs
b. Ministry of Heavy Industries & Public Enterprises
c. Ministry of Labour & Employment
d. Ministry of Micro,Small & Medium Enterprises
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