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Do-It-Yourself (DIY) Repayment Platform

Published on August 20, 2021
Current Context: The Kotak Mahindra Bank in partnership with Creditas Solutions launched the ‘Do-It-Yourself (DIY) Repayment Platform’
  • The facility is for the repayment of missed loans.
  • The ‘Do-It-Yourself (DIY) Repayment Platform’ is a secured digital mode of repayment ‘neo collection’ platform
  • The platform provides a secured, convenient, and highly efficient mode of repayment solution to the customers
  • It is based on Artificial Intelligence (AI) and Machine Learning (ML) mechanism
  • It allows customers to manage their dues seamlessly on their own
  • The platform analyses both historical as well as live customer interaction data with the help of behavioral models and accordingly create an individual customer-level profile which consists of the unique preferences of each customer like communication mode, a suitable time to contact them, and language of communication
  • Upon clicking on the link received, customers will be directed to the platform and then the customer will be able to repay the outstanding dues by selecting a suitable payment mode.
  • Static Part: 
    • HQ of Kotak Mahindra Bank: Mumbai


Ques: 1: Which bank in partnership with Creditas Solutions launched the ‘Do-It-Yourself (DIY) Repayment Platform’?
a. IDBI Bank
b. HDFC Bank
c. Yes Bank
d. Kotak Mahindra Bank

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