DARPG releases NeSDA Way Forward Annual Report for 2023

Current Context: The Department of Administrative Reforms and Public Grievances (DARPG) under the Ministry of Personnel, Public Grievances and Pensions has indeed released the National e-Governance Service Delivery Assessment (NeSDA) Way Forward Annual Report for 2023.

• Here are some highlights from the report:
• The report showcases the substantial progress made by States, Union Territories (UTs) and seven sectors during 2023 in the mandatory e-Services and total e-Services under the NeSDA Framework.
• A total of 16,487 e-services were provided across States/UTs in December 2023, as against 11,614 in April 2023.
• A saturation level of 76% of Mandatory e-services has been achieved by States/UTs.
• Jammu and Kashmir (J&K) provides the maximum (1117) number of e-Services, across States/UTs.
• Tourism sector has achieved the highest saturation for provision of all mandatory e-services in 23 out of 36 States/UTs.
• J&K, Kerala, Assam, and Odisha provide 100% of their services through their identified Single Unified Service Delivery Porta.

Question:

Q.1 How many e-services were provided across States/UTs in December 2023 according to the NeSDA report?
a. 11,614
b. 16,487
c. 10,000
d. 15,000