NHAI Launches Digital Local Pass and MargMitra Help Centre

July 21, 2026
Current Context: The National Highways Authority of India launched the Digital Local Pass and MargMitra Help Centre on 20 July 2026 through the RajmargYatra mobile application.

NHAI Launches Digital Local Pass and MargMitra Help Centre
  • The Digital Local Pass allows eligible residents living within 20 km of a toll plaza to purchase a monthly toll pass online without visiting the toll-plaza office.
  • The pass provides unlimited travel through the respective toll plaza during the month.
  • The facility was first introduced at the Mundka–Bakkarwala Toll Plaza on Urban Extension Road-II in Delhi and will later be expanded to other toll plazas.
  • Eligibility is verified digitally using DigiLocker, VAHAN, FASTag details and GIS-based address verification, reducing paperwork and manual checking.
  • MargMitra is a digital highway-assistance platform that allows users to type or speak queries in 22 Indian languages.
  • It provides help with FASTag recharge, KYC, refund status, local and annual passes, blacklisting status and pending e-notices.
  • Users can also register complaints, track their status, file appeals and report road-safety problems such as stalled vehicles and encroachments.
  • The initiative was launched under Digital India to make toll services faster, transparent and more convenient for National Highway users.

Question: 

Q1.Who is eligible to apply for the Digital Local Pass?
a) Residents living within 20 km of an eligible toll plaza
b) All commercial vehicle owners in India
c) Residents living within 100 km of a toll plaza
d) Only government employees

Answer: a) The facility is available to eligible commuters residing within a 20-kilometre radius of the respective toll plaza.

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