‘LiGo’— AI based Chabot by ICICI Prudential Life Insurance

Published on September 02, 2020
Current Context: ICICI Prudential Life Insurance has launched an Artificial Intelligence-based voice featured chatbot.
‘LiGo’— AI based Chabot by ICICI Prudential Life Insurance

  • The chatbot is named as ‘LiGo’.
  • The policyholders will be able to communicate with this chatbot in order to solve their queries with the help of simple voice commands.
  • ICICI Prudential Life Insurance has also extended this chatbot service on Google Assistant. Customer can use this chatbot service just by activating Google Assistant on their smartphones and then speaking out their policy number and registered contact phone number, on doing this procedure, the policy information will be instantly displayed.
  • The ‘LiGo’ is available in 9 Indian languages.
  • Static Part: 
    • HQ of ICICI Prudential Life Insurance: Mumbai
    • CMD of ICICI Prudential Life Insurance: N S Kannan

Question: 

Q.1 Who among the following has introduced ‘LiGo’, an AI-based Chabot? 
a. ICICI Prudential Life Insurance
b. HDFC Life
c. SBI Life Insurance Company
d. LIC

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