PhonePe Launches ‘UPI 123Pay’ for Feature Phone Users

September 02, 2026

Current Context: PhonePe launched UPI 123Pay on 31 August 2026 to enable feature-phone users to make UPI payments without internet access, helping expand digital payments and financial inclusion.

PhonePe Launches ‘UPI 123Pay’ for Feature Phone Users

Key Points

  • Launch: PhonePe introduced UPI 123Pay on 31 August 2026 for users who rely on feature phones rather than smartphones.
  • Target Users: The service is aimed at India’s large base of 200 million+ feature-phone users.
  • Internet Requirement: Users can make UPI transactions without mobile internet, making digital payments more accessible in low-connectivity areas.
  • Payment Features: It supports person-to-person transfers and merchant payments, including Scan & Pay on supported camera-enabled feature phones.
  • Security: Transactions are authorised using the user’s UPI PIN, similar to regular UPI payments.
  • Significance: PhonePe became the first major TPAP to extend UPI payments to feature-phone users, strengthening financial inclusion.
  • Future Objective: The initiative supports PhonePe’s broader goal of bringing millions of additional users into India’s digital-payment ecosystem.

Question: 

Q1. PhonePe UPI 123Pay primarily enables which group to make UPI payments without internet access?
a) Credit card users
b) International tourists
c) Feature-phone users
d) Only smartphone users

Answer: c) PhonePe launched UPI 123Pay on 31 August 2026 to enable feature-phone users to make UPI transactions without requiring a smartphone or internet connection, supporting wider financial inclusion.

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